Recover your account

If you've lost access to your email, you can recover your account using your vault passphrase. Enter the email address you originally registered with.

How this works
We'll ask you to enter your vault passphrase to prove you own this account. Your passphrase never leaves your browser — it's used locally to decrypt your vault. No emails will be sent to your old address.

Prove it's you

Enter your vault passphrase. This will be used locally to decrypt your vault and prove ownership. It is never sent to our servers.

Set your new email

Your identity has been verified. Enter the new email address you'd like to use for your Holdfast account. We'll send a confirmation link to this address.

Check your new inbox
We've sent a verification link to your new email address. Click it within 30 minutes to complete the recovery.
Back to Holdfast
Account recovered
Your email has been updated and your check-in timer has been paused. Log in with your new email address and resume your vault when ready.
Log in
Link expired
This recovery link has expired. Please start the recovery process again.
Try again
Invalid link
This recovery link is invalid or has already been used.
Try again